“Best Plumbing is a great store. I am remodeling my master bathroom. I love ONE STOP shopping and this is the place to go. The service is AMAZING here. My sales person Amelia is very knowledgeable and quite patient. The showroom floor has many choices but if you do not see it Amelia will find it for you. If I could give 10 STARS I would. GREAT EXPERIENCE.”
– G.Wagner
“Outstanding customer service, selection and prices. Just finished remodeling my bathroom and couldn’t have done it without the help of Joe D and the rest of the staff. His advice and experience made a complex project much easier and the final result is spectacular. And when I needed help on his day off, everyone else in the showroom pitched right in. Pricing was comparable to “legitimate” on-line vendors of new merchandise, delivery of all items was on-time as promised, and everything was placed in my garage for easy access. It was the perfect professional experience.”
– M.Medow
“Great selection and knowledgeable staff. Good prices as well. Tile, cabinets, faucets, showers…everything you need to remodel a bathroom or kitchen!”
– N.Norwood
“We used Best Plumbing when we renovated our bathroom 18 years ago. Recently we needed to replace a part and needed the part number. My husband and I were so impressed that Best still had our invoice on file so we could get the part number we needed. We were helped by Anthony who was very efficient and helpful and very willing to help me. He found my old invoice and emailed it to me. The next day I had to call Best again, and spoke to Jenny who was equally as helpful and showed such a wonderful courtesy and patience. I was so impressed with her desire to help me solve my problem. Yes, Best is the best!!”
– B.G
“Absolutely marvelous customer service. Patient, helpful, professional and always with a smile. Excellent ability to help find creative solutions to design dilemmas; they really know their product. Contrary to other reviews I found that the prices were fair especially when taking into account the fact that they stand behind their product and that will not be the case when you purchase at a big box store. Our sales person helped us find cost-savings in making our choices for tub/toilet/sink/vanity/plumbing fittings. In addition, we found that when it came to tile, they were able to provide us with a better product at a better price than other recommended places in the county even though we weren’t looking for a luxury product. However we were looking for quality products that will hold up over years of use by our family and we obtained that here.”
– B.Propper
“The best customer service anywhere! Best will bend over backwards to satisfy the customer. I did a very big renovation and as expected there were issues. Unlike other suppliers Best resolved the problems quickly, and made sure I was 100% pleased with the result. I highly recommend this company, especially for their responsive and professional sales and customer service organization.”
– F.Fixers
“Have been here a couple of times. Staff are very knowledgeable and helpful. I’ve gone in and bought things as tiny as 13 cents and still received great help and service. It also has a showroom where you can see different bathroom and kitchen designs.”
– A.Ying
“A few years ago, I wrote a review about Best Plumbing Tile & Stone during the early days of the pandemic. At the time, my wife and I were impressed by the fact that we needed an appointment to visit their showroom to help provide their customers with the safest shopping experiences possible. I’m happy to say that thankfully, Best Plumbing Tile & Stone is now open to the public. However, they are still advising that customers should use their website and make reservations, to insure the best possible service. My wife and I recently made an appointment using Best’s website. The following day we received a call from a representative of the store letting us know that we’d be working with Jenny Jiang for our 1:00 appointment. We were impressed with Jenny’s expertise and found her to be incredibly skilled . Once we showed her our floor plans and explained what we were looking for, she provided us with such exemplary assistance, that our contractor wanted to thank her for her invaluable guidance. After spending a great deal of time looking at faucets and other plumbing fixtures from many manufacturers, we were confident that we had chosen wisely ! Their showroom has such a wonderful selection of everything you could ever dream of adding to your home. I fell in love with the Kohler toilets whose seats automatically open up when you enter the bathroom. Very cool! They also have the most extensive kitchen and bathroom faucets I’ve ever seen in one place. And their prices are unbelievably competitive! I’ll never shop anywhere else!”
– A.Glauberrman